Terms of Sale - Delivery Terms

We offer a range of delivery options to receive the Products purchased on our Site. You can choose the one that best suits your personal needs.

FREE Delivery at Pickup Point: 
  • Products are delivered within 4-6 working days.
  • Collection is available 7 days a week, depending on store opening hours.
  • Orders placed before 11 am (CET) Monday to Friday will be dispatched the same day.
FREE Standard Delivery:
  • Products are delivered within 4-6 working days.
  • Delivery is Monday to Friday during business hours.
  • Orders placed before 11 am (CET) Monday to Friday will be dispatched the same day.
Express Delivery (€ 10.00):
  • Products are delivered within 1-4 business days.
  • Delivery is Monday to Friday during business hours.
  • Express orders placed before 11 am (CET) Monday to Friday will be dispatched the same day

 

Shipment tracking

You can track shipment of your Products here: Track your order 

Please note this link will direct you to the courier's website, which is not controlled by us.

Please note:
  • It is our goal to deliver within the above mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.
  • We will be unable to change the delivery address on Orders after checkout.
  • If there is no one at the indicated nominated delivery address who can accept delivery of Products, the carrier will leave a notification card in your mail box.
  • Title to and risk of loss in your Products will pass to you when you take possession of the Products.
  • All Products are shipped from our warehouses in Prague, Czech Republic.
  • We only deliver in: Austria, Belgium, Denmark, France, Finland, Germany, Holland, Ireland, Spain, Sweden and United Kingdom (including Northern Ireland and the Isle of Man).
  • We do not deliver in: British Overseas Territories, the Channel Islands, Gibraltar and British Forces Post Offices, Livigno, Vatican City and Republic of San Marino, Dutch Overseas Territories, French Overseas Territories, Ceuta & Melilla, Andorra, Gibraltar, Canary Islands and Balearic Islands, Büsingen, Helgoland, Åland Islands, Fær Øer Islands and Greenland, PO Boxes.

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